Open the Policy Before Account Access
Our Privacy Policy sets out what we collect when you create an account, verify a phone number, sign in, contact support or use wallet features. This can include account identifiers, device details, security events and records linked to DANA, OVO, GoPay, QRIS, bank transfer or a
-
1
virtual account. We use these records to provide account access, check unusual sign-in activity, answer privacy requests and retain required transaction history. Cookies may remember a session or help us understand which policy page you opened; you can manage browser settings, although some account steps may
-
2
then need to be repeated. Requests are handled through the account help route, and access or deletion depends on local law. Where local law permits, we explain the available action and any reason a record must remain stored.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.